Privacy Policy

Lighthouse Family Therapy Inc. or DBA Lighthouse Therapy Inc., (“us", "we", or "our") operates http://www.lighthousetherapyinc.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. We have created this privacy policy (this “Privacy Policy”) because we know that you care about how information you provide to us is used and shared. This Privacy Policy applies to our information collection and use practices: (i) online when you visit any of our website pages, including, without limitation, http://www.lighthoustherapyinc.com (the “Website pages”); and (ii) offline when you provide information to us.

 Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Service.

Acceptance of Terms

By visiting any of our Website pages, you are agreeing to the terms of this Privacy Policy and the accompanying Terms of Service, both of which govern your use of the Website pages. By providing us information offline, you are also agreeing to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details you voluntarily provide when scheduling appointments or contacting us. We do not collect any personal information from Visitors when they use the Website pages unless they provide such information voluntarily, such as by registering or sending us an email. All information we collect and/or receive under this section is collectively called “Personal Information.” Additional information about yourself that you voluntarily provide to us (e.g., via a survey), such as household income range, gender, product and service preferences, and other information that does not identify you personally.

Billing Information: When a product or service is purchased, you will be required to provide Personal Information. This information may include a debit or credit card number, expiration date, billing address, and similar information. Such information is collectively called the “Billing Information.” Although we will have access to the Billing Information, it will also be collected and processed by our third-party payment vendors pursuant to the terms and conditions of their privacy policies and terms of use.

Health Information: As a mental health practice, we may collect sensitive health information in the course of providing therapy services, including mental health assessments and treatment details. This information is protected by HIPAA.

Website Usage Data: We may collect information about your interaction with our website through cookies, IP addresses, and other tracking technologies. This data helps us improve website functionality and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

Providing Therapy Services: To provide and manage mental health services, including scheduling and communication with you.

Communication: To respond to your inquiries, send appointment reminders, or provide information about services.

Improvement of Services: To analyze usage data and improve the content and functionality of our website.

Compliance with Legal Obligations: To comply with HIPAA, CCPA, and other applicable laws and regulations.

Protection of Your Information

We are committed to protecting the privacy and security of your personal and health information. We implement reasonable security measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure storage, and limiting access to authorized personnel only. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information that you supply will not be intercepted while being transmitted to and from us over the Internet. In particular, e-mail sent to or from the Website pages may not be secure, and you should therefore take special care in deciding what information you send to us via email.

HIPAA Compliance

As a mental health professional, we are required by law to follow HIPAA regulations regarding the privacy and security of your health information. All health information that you provide to us during therapy sessions is kept confidential, except when disclosure is required or permitted by law. This may include situations such as when we are required to report suspected abuse or in cases of a serious threat to health or safety.

California Consumer Privacy Act (CCPA) Rights

If you are a resident of California, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These rights include:

Right to Know: You can request to know what personal information we collect, use, disclose, and sell.

Right to Delete: You can request that we delete your personal information, subject to certain exceptions.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information. Note that we do not sell your personal information.

Right to Non-Discrimination: You have the right to exercise your CCPA rights without facing discrimination.

To exercise these rights, please contact us at joseph@lighthousetherapyinc.com.

Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance the user experience on our website. Cookies help us remember your preferences, analyze website traffic, and optimize your experience. You can control the use of cookies through your browser settings.

Third-Party Disclosure

We do not sell, trade, or share your personal or health information with third parties, except as required by law or to provide services (e.g., billing or technical support). We may use third-party service providers who assist with the operation of our website or services but only to the extent necessary for those functions.

Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information through the Website pages without their permission. If we discover that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us via email at joseph@lighthousetherapyinc.com with “Privacy Policy” in the subject line.